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Becoming a receptionist / maître d'hôtel

By The Agences-Placement editorial team·Jobs··1 min read

The receptionist or maître d'hôtel profession in Switzerland offers exceptional opportunities in alpine palaces and major chains. Globally renowned EHL training, premium salaries for multilingual profiles.

Becoming a receptionist / maître d'hôtel in Switzerland

The sector

  • 40,000 hotel reception jobs in Switzerland
  • Palaces: Verbier, St. Moritz, Zermatt, Gstaad, Lucerne
  • Chains: Mövenpick, Hilton, Marriott, Four Seasons, Mandarin
  • Hospitality-restaurant CLA (CCNT)

Training

  • EHL (Lausanne Hotel School): 4-year Bachelor, world reference
  • SHL (Swiss Hotel Management Schools)
  • Glion, Les Roches: prestigious private schools
  • Hotel employee CFC: practical route, 3-year apprenticeship
  • Federal diploma in hospitality

Salaries

  • Starting receptionist: CHF 4,800-6,200/month
  • Senior receptionist: CHF 6,200-7,800/month
  • Front desk manager: CHF 6,500-9,000/month
  • Maître d'hôtel: CHF 6,500-9,500/month
  • Lodging director: CHF 9,000-14,000/month
  • Hotel director: CHF 10,000-25,000/month (palace)

Skills

  • Multilingual: FR/DE/EN minimum, IT/ES/RU/AR bonus
  • Opera, Mews, Cloudbeds: standard PMS
  • Service excellence: Forbes 5-star, Leading Hotels codes
  • Stress management: client peak, simultaneous issues

Tips

  • Alpine palace season: exceptional springboard
  • International internships: boost your CV
  • EHL alumni network: invaluable
  • Luxury specialisation: Mandarin, Four Seasons, Aman

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